Workers in knowledge-based industries need to continue to learn throughout life, to keep up to date in their fields and indeed to develop new knowledge that can be applied to their work.

Workers in such industries are expected to have the following:

• Good communication skills (reading, writing, speaking, listening)
• Ability to learn independently
• Social skills (ethics, positive attitudes, responsibility)
• Teamwork
• Ability to adapt to changing circumstances
• Thinking skills (problem solving; critical, logical, and numerical thinking)
• Knowledge navigation (where to get information and how to process it)

from Managing Technology in Higher Education: Strategies for Transforming Teaching and Learning by A. W. (Tony) Bates, Albert Sangra